
Created by Envesti’s team of practitioners in behavioral health and human services.

Ever wonder why good behavioral health care can still fall short? The answer often extends beyond the individual professional or treatment plan. Understanding the Behavioral Health System of Care takes you behind the scenes of behavioral health to explore the larger forces that shape how care is accessed, delivered, coordinated, and experienced.
Course Description
Explore how behavioral health care works beyond the clinical encounter. This course examines systems of care, access to services, workforce stability, clinical supervision, trauma-informed organizations, and leadership. Learners will discover how professionals at every level can strengthen coordination, improve care environments, support the workforce, and help systems better serve people and communities
Course Contributors
Valeea J. Sutton, MSN, APRN, PMHNP-BC, FNP-C, is a dual-certified Psychiatric-Mental Health and Family Nurse Practitioner with experience providing patient-centered care across psychiatric, behavioral health, primary care, home health, telehealth, and community-based settings. Her work includes psychiatric evaluation, diagnosis, psychotherapy, medication management, individualized treatment planning, and health education for children, adolescents, adults, and families. She also serves as nursing faculty, preparing students for clinical practice through instruction, supervision, and hands-on learning experiences. Ms. Sutton brings an integrated perspective on mental and physical health to her continuing education and professional development courses.
Thompson Charles, Ed.S., M.Ed., M.A., is a human services and behavioral health professional, educator, and organizational leader with more than 20 years of experience working with children, families, and human service organizations. He holds graduate degrees in Organizational Leadership, Educational Leadership, and Human Services. His experience includes work with adolescent parents, adjudicated youth, mental health and substance use services, as well as leadership roles in psychiatric mental health and behavioral health settings.
Program Type: Self-Study
Credit Hours: 1
Target Audience:
The target audience for this course is:
The principles of this program also apply to organizations that work closely with children and families, including:
Commercial Support Disclosure:
Envesti will be transparent in disclosing if any commercial support, sponsorship, or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format:
Asynchronous/Online Distance Learning.
Grievance Policy:
Envesti has a grievance policy in place to facilitate reports of dissatisfaction. Envesti will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance, please contact Envesti Solutions at training@envestisolutions.com
Accommodations:
If you require special accommodations to complete this module, please contact Envesti Solutions by completing the form (Reasonable Accommodation Request Form).
Diversity and Cultural Competency:
All courses offered by Envesti are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values, and awareness related to cultural competency are infused throughout the course content.
Disclaimer:
Any reference to specific commercial products, services, or companies—whether by name, trademark, or otherwise—does not imply endorsement, recommendation, or affiliation with Envesti.
Fictional Content Notice:
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organization or persons living or dead is purely coincidental.
Continuing Education Credit Notice:
To receive continuing education credit for this course, you must pass the final exam and complete the course evaluation.
Please note: You may also need approval from your licensing or credentialing organization for the course to count toward your continuing education requirements. Be sure to check with them to confirm.
Technical Requirements
Phone, Tablet, Mac, or PC with access to the internet
Learn from industry-leading practitioners who share best practices for supporting the individuals in your care. Every one of them is a full-time practitioner living and working with children and families.

Created by Envesti’s team of practitioners in behavioral health and human services.
Your order confirmation includes your next steps.
Go to learn.envesti.co and open your course on any device.
Pick up where you left off, whenever your schedule allows.
Online and self-paced. Works on a phone, tablet, Mac or PC with internet access.
If you need special accommodations to complete this course, contact Envesti Solutions through the Reasonable Accommodation Request Form.
Envesti has a grievance policy to address reports of dissatisfaction and will make every effort to resolve each grievance in a mutually satisfactory manner. To report a complaint or grievance, contact Envesti Solutions at training@envestisolutions.com.
Give every team member the same strong foundation, with group pricing for 5 or more learners.
Right after checkout. Log in to Envesti Learning and your course is ready.
Yes. It works on any phone, tablet, Mac or PC with internet access.
Yes. Email training@envestisolutions.com or use Request group training, and the Envesti team will help you enroll your team.
We want you to feel confident in your Envesti purchase. If you have not accessed or started your course, you may request a refund within 2 calendar days of purchase by contacting us with your proof of purchase. Once you access any portion of a course, the sale is final and nonrefundable. This includes viewing course content, beginning or attempting a quiz, test, or exam, completing any portion of the course, or requesting or receiving a certificate. Not passing a course or assessment does not qualify for a refund. If a technical issue prevents you from accessing or completing your course, please contact us so we can help resolve it. If the issue is within Envesti's or our learning platform's control and we are unable to provide a reasonable solution, we may provide a refund or another appropriate remedy. Technical issues caused by a learner's device, internet connection, browser settings, network restrictions, or other systems outside Envesti's control do not by themselves qualify for a refund. Sale, promotional, and discounted purchases are final and nonrefundable. Any refund or cancellation rights required by applicable law will still apply.