A practical framework for formal and informal supervision that develops employees and keeps good staff.
Professional Development · Self-paced online
Overview
Most supervisors were promoted because they were excellent employees. Very few were taught how to supervise people. The result is poor communication, inconsistent supervision, disengagement, documentation gaps and turnover.
This course gives supervisors a practical framework for impactful formal and informal supervision that develops employees, strengthens accountability and creates a culture of performance and support.
Learning objectives
Differentiate formal and informal supervision, and know when to use each
Pick up where you left off, whenever your schedule allows.
Credit & policies
Delivery method & format
Online and self-paced. Works on a phone, tablet, Mac or PC with internet access.
Accommodations
If you need special accommodations to complete this course, contact Envesti Solutions through the Reasonable Accommodation Request Form.
Grievance policy
Envesti has a grievance policy to address reports of dissatisfaction and will make every effort to resolve each grievance in a mutually satisfactory manner. To report a complaint or grievance, contact Envesti Solutions at training@envestisolutions.com.
Training a team?
Enroll your staff in The Retention-Driven Supervisor
When several supervisors complete this course together, agencies see the difference.
Each learner gets their own Envesti Learning access
Pair it with custom training for your agency
Frequently asked questions
When can I start?
Right after checkout. Log in to Envesti Learning and your course is ready.
Can I take it on my phone?
Yes. It works on any phone, tablet, Mac or PC with internet access.
Can I buy this for my team?
Yes. Email training@envestisolutions.com or use Request group training, and the Envesti team will help you enroll your team.
What if I need a refund?
We want you to feel confident in your Envesti purchase. If you have not accessed or started your course, you may request a refund within 2 calendar days of purchase by contacting us with your proof of purchase.
Once you access any portion of a course, the sale is final and nonrefundable. This includes viewing course content, beginning or attempting a quiz, test, or exam, completing any portion of the course, or requesting or receiving a certificate. Not passing a course or assessment does not qualify for a refund.
If a technical issue prevents you from accessing or completing your course, please contact us so we can help resolve it. If the issue is within Envesti's or our learning platform's control and we are unable to provide a reasonable solution, we may provide a refund or another appropriate remedy.
Technical issues caused by a learner's device, internet connection, browser settings, network restrictions, or other systems outside Envesti's control do not by themselves qualify for a refund.
Sale, promotional, and discounted purchases are final and nonrefundable.
Any refund or cancellation rights required by applicable law will still apply.